OCHIN goes all in on remote work, pivots to 100% virtual health IT services
The national health nonprofit will sell 40,200-square foot downtown Portland headquarters
OCHIN, a national health care innovation center based in Oregon for the past 20 years, is selling its headquarters in downtown Portland and taking its staff and health IT services virtual. The move is spurred by OCHIN’s recent growth and successful transition to a fully remote workforce in response to COVID-19.
Prior to the pandemic, about half of OCHIN’s employees worked remotely, providing 20,000 health care providers in rural and underserved communities with access and technical assistance for a wide range of electronic medical records (EMR), telehealth, and broadband services, as well as data-driven best practices. Now, hundreds of OCHIN employees across 37 states work virtually. (OCHIN currently employs 272 people in the Portland Metro region.)
“At OCHIN, technology-driven change is in our DNA. Like many organizations, we shifted to a remote workforce in order to keep our staff and community safe throughout the pandemic,” said OCHIN CEO Abby Sears. “What we’ve learned since then, is a fully virtual model suits us well. It allows us to offer more flexibility for our staff and more nimble, regional support for our members across multiple time zones. The future of both work and healthcare is virtual—this shift will help ensure that OCHIN stays on the forefront of that transformation as we grow.”
OCHIN was founded in 2000 with a vision to bring high-tech tools to six community health centers in Oregon; today it’s a leading-edge health IT service provider for a national network of more than 500 local health clinics, serving at least 5 million diverse and medically complex patients across 47 states. As it grows, OCHIN’s goal is to advance health equity and transform health care delivery on a national scale.
“COVID has changed a lot of things,” Sears said, “including how we envision supporting our members and expanding our impact moving forward. This building has served us incredibly well. It has helped us develop our culture of creativity, service, and innovation; plus, it’s location and amenities are hard to beat.”
OCHIN’s building is located at SW Naito and Harrison (1881 SW Naito Parkway), with 43 on-site parking spots and convenient access to the MAX orange line and Tilikum Bridge. The two-story, bow truss building covers a full city block with two private entrances and ample space for an open floor plan with appropriate social distancing measures. Other features include:
- Multiple conference rooms fully equipped for teleconferencing
- On-site server room with extra power and enhanced WiFi capability
- A centrally located kitchen, allowing for all-company meetings, and multiple coffee stations
- South-facing secure outdoor patio and BBQ
- Fully-equipped fitness room and on site showers
- Ample storage space and secure bicycle station
- Zoning for up to five stories