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Alaska Airlines ranked #1 airline in 2013 Airline Scorecard

Alaska Airlines was ranked the #1 airline in the Wall Street Journal’s annual scorecard of airline service by nine major carriers. The scorecard tracked seven different key measures of airline performance, including arrival time, delays, cancelled flights, mishandled bags, passenger bumping, passenger complaints and two-hour Tarmac delays. The scorecard attributes Alaska’s high ranking to its new-generation, satellite-based navigation that can let planes fly into and out of airports that otherwise would be shut down by low visibility.